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- Are you struggling with living costs?
05 Jun 2022
- Behind the scenes
24 Sep 2021
- Outreach appointments available
24 Sep 2021
Pension Credit could help
Free TV licences for more than 4 million people over 75 are no longer automatic. The TV Licencing Authority will be contacting people over the next 12 months and you will need to pay £157.50 (as a lump sum or in monthly instalments) unless you are receiving Pension Credit.
By August, a million homeowners had obtained permission to defer their mortgage payments. Due to Covid-19 restrictions, mortgage lenders could not start or continue court action for repossession until at least 31 October. If you/re in arrears you should take action now to avoid repossession.
Making extra mortgage payments
You may be able to pay back what you owe by paying extra on top of your mortgage payments.
Have you been warned your employer needs to reduce their workforce and that you may be made redundant? If you are, there are rules your employer has to follow and you may be entitled to redundancy pay.
Check if your redundancy is fair
Employers selecting workers for redundancy are not allowed to discriminate by age,
During the pandemic, this year’s official Anti-Slavery Day on 18th October passed almost unnoticed – as did victims of slavery in the UK today. In March Surrey Police searched over 100 locations and made 7 arrests but they warned that “Modern slaves are often hidden in plain sight”.
The Atlantic slave trade may have been made illegal many years ago,
The Department for Work and Pensions (DWP) has announced that people claiming Universal Credit (UC) will begin to see a return of job-seeking requirements which were suspended. Work coaches will be calling all claimants to help them prepare for work, although what people will need to do will depend on their “Claimant Commitment.” This is a document people need to agree to as part of getting UC.
Assessing the impact of Universal Credit in Surrey Heath, 18 months after its introduction.
The office is not currently offering a drop-in service but we are operating and are still available to help you with advice and information. To find out about the different ways you can access our help Contact us.
A few people get unexpectedly rich, but far more experience problems and misfortune.
Arthur was in his 80s and in debt when he came to us recently for help. The property he was living in had been condemned. It had no gas or hot water and was in need of extensive repair.
If you’re wondering what to do about a problem with a car, an electrical appliance, a package holiday or another product or service, we’re here to help.
Know your rights
In 2015 the Consumer Rights Act came into force providing greater protection if goods or services are faulty.