You will now find us in the old Surrey Heath Museum space on the first floor and across from the Registrar’s office in Surrey Heath House.
Citizens Advice Surrey Heath
Surrey Heath House
Please note that we will be closed on Thursday 28 March due to the move.
Have you had a bad experience with your local health or social care services? We are here to help!
As well as providing you with support and advice about your individual issue, by telling us your experiences you may help to improve these services locally.
As part of the newly formed “watchdog” organisation Healthwatch Surrey we use the evidence we gather from people like you to help to influence positive change.
The energy regulator, Ofgem, is bringing in changes to make it easier, clearer and fairer for you to get the best deal when you buy electricity and gas. From 26 August 2013 suppliers must:
Surrey Heath is now a full service area for Universal Credit. All applications need to be made online and Citizens Advice can offer support with:
A popular query on the national Citizens Advice website is what help is available if you’re on a low income. If you’re of working age but not earning enough to get by, there are some options.
To check what benefits you might be entitled to quickly and easily,
Consumer credit is at a record level and household debts for essential bills such as council tax and utilities now total nearly £19bn. So it’s no surprise that we at Citizens Advice have seen a marked increase in questions about bailiffs.
Don’t be bullied
Bailiffs (also called ‘enforcement agents’) visiting your home can be a stressful experience but you have rights and you shouldn’t be bullied.
The Health and Safety Executive estimate that over 31 million working days were lost last year due to work-related ill health or injuries. They estimate the total cost to Britain was £15bn – much of this being borne by the ill or injured individual themselves.
What to do if you have an accident at work
If you have an accident at work,