Terms & Conditions

Use of the website is provided by Citizens Advice Surrey Heath subject to the following Terms and Conditions:

  • Your use constitutes acceptance of these terms and conditions as at the date of your first use of the site.
  • Citizens Advice Surrey Heath reserves the rights to change these terms and conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.
  • You agree to use this site only for lawful purposes, and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the site by any third party.
  • This site and the information, names, images, pictures, logos regarding or relating to Citizens Advice Surrey Heath are provided “as is” without any representation or endorsement made and without warranty of any kind whether express or implied. In no event will Citizens Advice Surrey Heath be liable for any damages including, without limitation, indirect or consequential damages, or any damages whatsoever arising from the use or in connection with such use or loss of use of the site, whether in contract or in negligence.
  • Citizens Advice Surrey Heath does not warrant that the functions contained in the material contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy and reliability of the materials.
  • Material on this website, including text and images, is protected by copyright. It may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way except for your own personal, non-commercial use. Prior written consent of the copyright holder must be obtained for any other use of material. Copyright in all materials and/or works comprising or contained within this website remains with Citizens Advice Surrey Heath and other copyright owner(s) as specified. No part of this site may be distributed or copied for any commercial purpose.
  • Citizens Advice Surrey Heath takes no responsibility for the content of external Internet sites. Other websites that we link to are owned and operated by third parties and Citizens Advice Surrey Heath has no control over them. The fact that we include links to other websites does not mean that Citizens Advice Surrey Heath approves of or endorses any other third party website or the content of that website. We accept no liability for any statements, information, products or services that are published on or are accessible through any websites owned or operated by third parties.
  • Any communication or material that you transmit to, or post on, any public area of the site including any data, questions, comments, suggestions, or the like, is, and will be treated as, non-confidential and non-proprietary information.
  • If there is any conflict between these terms and conditions and rules and/or specific terms of use appearing on this site relating to specific material then the latter shall prevail.
  • These terms and conditions shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
  • If these terms and conditions are not accepted in full, the use of this site must be terminated immediately.

Citizens Advice Surrey Heath is a registered charity (number 1118181) and a company limited by guarantee registered in England at Surrey Heath House, Knoll Road, Camberley, Surrey. GU15 3HD.

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CORONAVIRUS

  • Please be aware that our Camberley office is now closed for face-to-face appointments until further notice, due to the potential implications of the Coronavirus.

    You can still get advice online at www.citizensadvice.org.uk or choose from the following options:

    You can email us for advice locally at client@camberley.cabnet.org.uk

    You can  phone 03444 111 444 for general advice – Please select the option to leave a message, provide your contact details and a brief outline of your problem and we will get back to you as soon as possible.

    For local advice and support you can also telephone 01276 417900, (Monday to Thursday, 10am to 2pm). PLEASE DO NOT LEAVE A VOICEMAIL AFTER 2PM ON THIS LOCAL NUMBER AS WE ARE NOT ABLE TO ACCESS THESE.

    To get help in making an online application to Universal Credit please phone  0800 144 8444

    Thank you for your understanding.