Contact Us

Our operating hours are: Monday to Thursday, 10am to 4pm and Friday, 10am to 1pm

We are not open on Bank Holidays

Please be aware that our Camberley office does not offer drop-in appointments.  However we can arrange a telephone or face to face appointment when an Adviser is available.

You can still get help.  Please choose the most appropriate option from those listed below:

  • For Advice  phone our freephone Surrey Adviceline number on 0808 278 7936 or Textphone 18001 0800 144 8884, Monday to Friday, 9am to 5pm
  • If you want to amend or cancel an existing appointment phone 01276 417900.
  • If you need emergency support (food/fuel crisis and/or Household Support Fund) phone 01276 417906 between our opening hours of 10am to 4pm, Monday to Thursday or 10am to 1pm on Friday
  • You can also email us for advice at:
  • Or fill in our Request for Advice form
  • You can get online advice and webchat at:
  • To get help in making an online application to Universal Credit please phone 0800 144 8444.
  • If you are an organisation or local Councillor and would like to refer a client to us please use our Citizens Advice Client Referral Form.

Thank you.

For local office information please call

0808 278 7936

and leave a message for a callback.

Visit our advice centre

Chat to us on webchat

Make a complaint