Contact us 0808 278 7936
Campaigns
23rd January 2025 by manager in Campaigns, Local News
Behind the scenes
You may be familiar with the help the 22,000 Citizens Advice volunteer advisers provide on the phone, webchat, email, etc but did you know that behind the scenes we also campaign on your behalf?
22nd January 2025 by manager in Campaigns, Local News
Annual Review 2023-24
Our Annual Review is now available:
22nd January 2025 by manager in Campaigns, Home Content 1, Local News
Who We Are and What We Do
Welcome to Citizens Advice Surrey Heath
At Citizens Advice Surrey Heath, we’re here to help. We believe that no one should have to face complicated or intimidating problems without good quality, independent advice. Our mission is to give people the knowledge and the confidence they need to find their way forward –
9th December 2024 by manager in Campaigns, Home Content 1
Do you need help with energy costs?
Citizens Advice Surrey Heath is providing advice and support for energy related issues to those struggling with their energy costs.
The Energy Advice Programme is part of a national Citizens Advice initiative aiming to provide specialist energy advice for clients who are in fuel poverty or at risk of being in fuel poverty.
13th September 2023 by manager in Campaigns, Home Content 1
Financial & Wellbeing Support Service (FWSS) – Surrey Heath
Are financial worries affecting your wellbeing?
Are stress and anxiety impacting your ability to manage your finances?
We can help!
What We Do
Our free Financial and Wellbeing Support Service in Surrey Heath combines our expert benefits and money advice with specialist mental health support from Catalyst Support to help you at this difficult time.
23rd August 2023 by manager in Campaigns
Flight delayed or cancelled? Know your rights
It was Amelia Earhart who said: “Flying might not be all plain sailing, but the fun of it is worth the price.”
Sometimes that ‘price’ comes in the form of flight delays and cancellations. Recent figures show that last year flight delays doubled, and, in the first three months of this year,
23rd August 2023 by manager in Campaigns
Increased Mortgage Payment: Help is Available
With interest rates soaring, many mortgage holders coming to the end of a fixed rate deal will see a bigger slice of their take-home pay being ringfenced for their mortgage repayments.
If you’re a homeowner, not receiving benefits and struggling to pay your monthly mortgage, the priority is to contact your lender.
5th June 2022 by manager in Campaigns, Home Content 1
Do you need help with living costs?
If you’re struggling to pay for food and other daily essentials, you may be able to get help in a number of ways.
Household Support Fund
Update 23rd Jan 2025THIS FUND IS NOW CLOSED
We have received eligible applications for the full allocation of funding so this fund is now closed.
24th September 2021 by manager in Campaigns, Home Content 1
Outreach appointments available
If you are struggling financially and would like help to manage your debts or to understand any benefits or financial support that you may be entitled to, we can help. Call us on 01276 417900 for an initial telephone appointment and, if necessary, we can arrange face to face appointments across Surrey Heath at the following venues:
- Surrey Heath House,
22nd February 2021 by manager in Campaigns, Local News
Have you been scammed?
If you have been a victim of fraud, don’t panic or feel ashamed – there are things you could do.
Protect yourself
If you feel threatened, call the police immediately on 999. If you have paid money in the last 24 hours or the scammer is nearby you should use 101.
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