Contact us 03444 111 444
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Campaigns
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28th February 2020 by manager in Campaigns
It could be you!
A few people get unexpectedly rich, but far more experience problems and misfortune.
Arthur was in his 80s and in debt when he came to us recently for help. The property he was living in had been condemned. It had no gas or hot water and was in need of extensive repair.
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28th February 2020 by manager in Campaigns
Got a problem with a product or service?
If you’re wondering what to do about a problem with a car, an electrical appliance, a package holiday or another product or service, we’re here to help.
Know your rights
In 2015 the Consumer Rights Act came into force providing greater protection if goods or services are faulty.
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28th February 2020 by manager in Campaigns
Fed up with junk mail?
Waste disposal company Veolia have calculated that the average home receives around 650 items of unwanted mail every year. If you’re fed up with your letterbox being full of “junk”, there’s no single organisation that you can register with, but here are some actions you can take:
Get a letterbox sticker
Put a ‘no junk mail’ sign on your door.
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28th February 2020 by manager in Campaigns
Could you be entitled to Personal Independence Payment?
Whatever your income or savings, you may qualify for Personal Independence Payment (PIP) if you find it hard to do everyday tasks or to get around because of a disability, illness or mental health condition.
Who is entitled to PIP?
You need to be between 16 and pension age to receive PIP,
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28th February 2020 by manager in Campaigns
Are you struggling to pay your energy bills?
If you’re struggling to afford your gas and electricity, don’t ignore those bills!
What can you do?
The first step is to contact your supplier to discuss ways to pay what you owe them. Your supplier has to help you come to a solution that works for both of you.
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28th February 2020 by manager in Campaigns
Are you “living together”?
If you’re one of the 3 million mixed sex couples living together in the UK you now have an alternative to marriage – you can have a civil partnership instead.
What is a civil partnership?
A civil partnership is a legal relationship which can be registered by two people who aren’t related to each other.
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29th October 2019 by Joseph Harley in Campaigns
‘A Rubber Stamp’ – Our report on the PIP appeals process
Introduction
Local Citizens Advice offices from across Surrey had identified a problem with the appeals process for Personal Independence Payments (PIP) from client evidence. PIP is a benefit to support people of working age that suffer from long-term ill-health or disability.
Dealing with PIP-related issues is an increasingly important part of the work of Citizens Advice,
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16th October 2019 by manager in Campaigns
Staying in the UK after Brexit
Staying in the UK after Brexit
If you’re from the EU, European Economic Area (EEA) or Switzerland, you and your family will usually need to apply to stay in the UK after 30 June 2021. The EEA includes EU countries and Iceland, Liechtenstein and Norway.
You can do this by applying:
- to the EU Settlement Scheme for ‘settled status’
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16th October 2019 by manager in Campaigns
What are hate incidents and hate crimes?
Hate incidents and crimes are acts of hostility or violence directed at people because of who they are or who someone thinks they are. For example, you may have been verbally abused by someone in the street because you’re disabled or someone thought you were gay.
If you’ve experienced a hate incident or crime you should report it to the police.
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16th October 2019 by manager in Campaigns
Who can inherit when there is no will?
When a person dies without leaving a valid will, their property (the estate) must be shared out according to certain rules. Only married or civil partners and some other close relatives can inherit.
Married partners and civil partners
These partners inherit only if they are actually married or in a civil partnership at the time of death.
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CORONAVIRUS
Please be aware that our Camberley office is now closed for face-to-face appointments until further notice, due to the potential implications of the Coronavirus.
You can still get advice online at www.citizensadvice.org.uk or choose from the following options:
You can email us for advice locally at client@camberley.cabnet.org.uk
You can phone 03444 111 444 for general advice – Please select the option to leave a message, provide your contact details and a brief outline of your problem and we will get back to you as soon as possible.
For local advice and support you can also telephone 01276 417900, (Monday to Thursday, 10am to 2pm). PLEASE DO NOT LEAVE A VOICEMAIL AFTER 2PM ON THIS LOCAL NUMBER AS WE ARE NOT ABLE TO ACCESS THESE.
To get help in making an online application to Universal Credit please phone 0800 144 8444
Thank you for your understanding.