Citizens Advice Surrey Heath is an independent local charity which holds the Advice Quality Standard accreditation and is a licensed member of the National Association of Citizens Advice.
We operate mainly from our advice centre in Camberley, offering a 4 days-a-week telephone, online and face-to-face appointment service. We run an additional dedicated service through our Independent Living project where home visits are available. We also offer dedicated form filling services for claiming disability benefits and supporting appeals, a ‘Help to Claim’ service to support people making their first claim for Universal Credit, and Social Prescribing to help people who are lonely or isolated connect with local activities, organisations and services.
We use the information we gather carrying out this work to campaign for social justice, so that individuals do not suffer through a lack of knowledge or an inability to express them selves effectively.
As the impact of the pandemic continues to bite, we provide an increasingly vital front-line service for those in the greatest need in our local community.
The benefits of our work are not limited to improving our clients’ financial situation but also contribute to improving their health, reducing their stress and improving their confidence in dealing with their own problems.