- Financial & Wellbeing Support Service (FWSS) - Surrey Heath
13 Sep 2023
- Who We Are and What We Do
30 Aug 2023
- Flight delayed or cancelled? Know your rights
23 Aug 2023
It was Amelia Earhart who said: “Flying might not be all plain sailing, but the fun of it is worth the price.”
Sometimes that ‘price’ comes in the form of flight delays and cancellations. Recent figures show that last year flight delays doubled, and, in the first three months of this year,
If you have been a victim of fraud, don’t panic or feel ashamed – there are things you could do.
If you feel threatened, call the police immediately on 999. If you have paid money in the last 24 hours or the scammer is nearby you should use 101.
If you’re wondering what to do about a problem with a car, an electrical appliance, a package holiday or another product or service, we’re here to help.
Know your rights
In 2015 the Consumer Rights Act came into force providing greater protection if goods or services are faulty.