Universal Credit:

• To maintain the £20 uplift to Universal Credit and make this permanent
• To give adequate financial support at the beginning of a claim and.
  reduction in wait for payment.
• Deductions should be manageable.
• Should provide enough money to live on.
• Greater flexibility in how it is paid and income is assessed.

Loyalty penalty – Regulators to take stronger action and government to legislate to increase regulators’ powers.

Smart meters – Deadline for installation to be extended to 2023.

Both National and Local Citizens Advice calls for evidence of:

• Back payment of underpaid ESA premiums (National Citizens Advice).
• Incorrect / incomplete advice on what triggers a move to Universal Credit (National Citizens Advice).
• Brexit – settled or unsettled status (Citizens Advice Surrey Heath).
• Universal Credit sanctions (Citizens Advice Surrey Heath).