Meet the team

Chief Officer

Lucy Wagenstein

Lucy is an experienced charity leader with a strong background in organisational management, fundraising and financial planning. Prior to the role as Chief Officer of Citizens Advice Surrey Heath, Lucy served as Deputy CEO of Citizens Advice Hart. Lucy’s role includes budget forecasting, business planning, fundraising, organisational self-assessment, oversight of the advice service, and the management and wellbeing of staff and volunteers. Lucy brings commercial experience to the role, having founded and run her own business for ten years. Earlier in her career, Lucy worked as an Equity Analyst at Dresdner Kleinwort Wasserstein covering the UK and Irish Banks.

Our Trustees

Meet the trustees

Chair of trustees

Greg Scott

Greg is married, with 2 adult children and has lived in Surrey Heath for over 35 years. He became a Trustee in May 2020 and was elected as Chair in August 2023. During a 40 year career he held a number of senior operational leadership roles in both a global communications corporation and NHS non clinical services. during a 40 year career. Greg is responsible the strategic direction of the organisation and ensuring strong leadership. He also plays a key role in the enhancement of linkages across services and stakeholders in Surrey Heath.

Vice chair

Marion Park

Marion has lived and worked in the area for most of her life. She became a Trustee in 2017 and was elected as Vice Chair in August 2023 As a Human Resource Director, working locally and travelling internationally, Marion has a wealth of knowledge in Human Resource Management. She has an MA in European Industrial Relations and Human Resource Management and is a Fellow of the Chartered Institute of Personnel Management. As well as her role as Vice Chair, Marion is supporting the board by ensuring that the employment policies, procedures and practices are up to date and relevant for the work that Surrey Heath Citizens Advice do. She is also providing overall advice and guidance to the local team on human resource matters as they arise and providing support with recruitment.

Marion Park
Treasurer

Edward Brunel-Cohen

Edward is a Chartered Accountant and now semi-retired, having stood down in 2015 from his role as Global Director of Finance and IT at the Chartered Institute for Securities & Investment (CISI). Previously he built an internet-based company that he co-founded in the USA and the UK. His early career was in the accountancy profession (latterly with Neville Russell, now known as Forvis Mazars), which he left to become finance director of a major group of Lloyd’s insurance underwriting agencies.

IT Trustee

Colin Morey

Trustee

Nigel Downey

Nigel has lived in Camberley for over 30 years and was Chair from 2014 to 2023. He is a Fellow of the Institute of Chartered Accountants and has held senior executive positions in both the life assurance and pension industries. As former Chair, Nigel is responsible for supporting good governance and overseeing the process for meeting our audit requirements which evidences our effective leadership and strength as an organisation.

Nigel Downey
company secretary

Gill Driscoll

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Trustee

Lois Dabrowski

Lois has lived in Surrey Heath since 2002 and has been a trustee since 2021. She is a chartered marketer and runs her own business, helping companies to develop and implement their strategic marketing plans. As the trustee responsible for fundraising, Lois looks to secure additional funding beyond our existing contracted services and to raise funds across the community from annual events such as the Golf Day in the spring and the autumn Quiz Night.

Trustee on Strategy and Research and Campaigns

James Cutler

James has lived in the Surrey Heath area since 2002. He’s married with 2 grown up “boys”. James became a trustee in 2025 supporting the Chair with strategy and the board and executive team on Research and Campaigns.
James’ career has been primarily in start-ups, working initially in institutional strengthening in Ghana, Namibia, Ethiopia and elsewhere before starting one of the early online mapping portals that has since been acquired. In his “90% retirement” he chooses to bring his knowledge and experience of the business in a digital context and of working to improve the lot of others together in the organisations he supports, CA-SH being one of those.