Consumers

• 23rd October 2015 by manager in Campaigns

  Carry on complaining!

  The first week of November is National Consumer Week and this year it is focusing on the new rights we all have under the Consumer Rights Act 2015.
  Satisfactory quality

  All goods bought after 1st October 2015 must be as described, of satisfactory quality and fit for purpose.

  Continue Reading

• 12th December 2013 by manager in Campaigns

  Distance selling – fraudulent use of your payment card

  CHRISTMAS IS COMING AND WE ARE BUYING PRESENTS VIA THE INTERNET, TELEVISION, MAIL ORDER, PHONE OR FAX.

  THESE METHODS ARE KNOWN AS DISTANCE SELLING BECAUSE YOU DO NOT HAVE FACE TO FACE CONTACT WITH THE PERSON YOU ARE BUYING FROM

  What happens if you get the statement for your payment card and there is an item there which was bought by distance selling without your permission?

  Continue Reading

• 1st October 2013 by manager in Campaigns

  Taking someone to a small claims court

  ARE YOU FINDING IT DIFFICULT TO GET COMPENSATION FROM A TRADER? 

  YOU MAY WANT TO CONSIDER TAKING THEM TO A SMALL CLAIMS COURT

  The most common types of small claims are:

  • Compensation for faulty services provided e.g.

  Continue Reading

• 26th June 2013 by manager in Campaigns

  What to do if you get the Holiday Blues

  Sunshine is delicious, rain is refreshing, wind braces us up, snow is exhilarating; there is really no such thing as bad weather, only different kinds of good weather.
  John Ruskin (1819-1900)

   

  The weather is one of a number of factors that can make a holiday go with a swing.

  Continue Reading

• Campaigning - Read our blogs

  • Healthwatch

    06 Dec 2018

  • Getting the best deal from your energy supplier?

    06 Dec 2018

  • On a low income?

    06 Dec 2018

• CA Surrey Heath News

  • We're moving!

    19 Feb 2019

  • Thinking of volunteering?

    18 Feb 2019

  • Quiz Night

    26 Sep 2018